FAQ
Frequently Asked Questions
FIFTH ROOM | Your Questions, Answered
What exactly is FIFTH ROOM?
FIFTH ROOM is a modern men’s fragrance house — built for those who value presence, polish, and intentional living. We create bold, luxurious scents that rival high-end designer brands without the markup. Whether you’re stepping into the boardroom or a late-night lounge, we make sure you smell like you belong.
What’s included in my order?
Each order includes your selected fragrance(s) in 10ml or 20ml bottles.
Our Discovery Set features seven 2ml bottles and includes:
• The full Signature Scent Card
• Our Story Card
• Elegant black packaging designed for gifting or personal indulgence.
What size should I buy?
• 10ml Travel Spray – Perfect for everyday carry or testing a new scent. Lasts ~30 days with daily use.
• 100ml Eau de Parfum – Ideal for consistent wear. Clean design, dresser-ready, no bulk.
Not sure? Start with the Discovery Set and find your personal scent system.
Where do you ship?
We currently ship within the United States (including PO Boxes).
International shipping is in development — join our newsletter for updates.
How long does shipping take?
Orders are typically processed within 2–3 business days.
Once shipped, delivery times are:
• Standard Shipping: 3–5 business days
• Priority Shipping: 1–3 business days (optional at checkout)
Can I track my order?
Yes. As soon as your order ships, you’ll receive an email with your tracking number.
Didn’t get one? Email us at support@fifthroomscents.com
What is your return policy?
Due to the nature of fragrance, we do not accept returns or exchanges on opened products.
However, if there’s a defect, damage, or issue with your order, email us within 7 days and we’ll make it right.
How strong are the scents?
All FIFTH ROOM fragrances are crafted as Eau de Parfum — meaning higher oil concentrations for richer, longer-lasting scent.
Expect a balanced projection and wear time of 6–10 hours, depending on skin chemistry.
Are your products vegan or cruelty-free?
Yes. All fragrance oils are vegan, cruelty-free, and responsibly sourced.
Our formulations are made in small batches and bottled in-house for quality control.
Is this good as a gift?
Absolutely. Every FIFTH ROOM order arrives in premium packaging — no extra wrapping required.
Gift it to a brother, partner, mentor, or even yourself.
We also offer custom gift cards during special releases.
Do you offer subscriptions?
Yes. We’re preparing our Seasonal Fragrance Subscription, delivering curated 20ml bottles every 3 months to match the season and your lifestyle.
Launch members get early access and exclusive pricing.
Join the list at fifthroomscents.com/subcribe
Still need help?
Email us anytime at support@fifthroomscents.com
or start a chat
We’re here to help — always with presence.