Refund policy
Refund & Return Policy In Effect 02/11/2026
Final Sale Notice:
All purchases from Fifth Room Fragrances® are final sale. For health, safety, and quality assurance, we cannot accept returns once a bottle has left our facility, as used or opened fragrance bottles cannot be resold.
Exchanges:
We are happy to offer replacements only in the following situations:
- Damaged During Shipping – Items that arrive broken, leaking, or otherwise damaged.
- Lost in Transit – Orders verified as lost by the carrier.
In these cases, we will replace your product at no additional cost.
How to Request an Exchange
- Contact us at Support@fifthroomscents.com within 7 days of receiving your order.
- Provide your order number and photos of the damaged item and packaging (if applicable).
- Once verified, we will process a replacement shipment promptly.
Important Notes
- Exchanges are only for the same product originally purchased.
- No refunds will be issued under any circumstances.
All trademarks, service marks, and brand names displayed on this site are the registered property of Fifth Room Fragrances® or their respective owners. Use of any trademark without permission is strictly prohibited.